Contact Koru Casino

If you need help with Koru Casino, contact our support team at support@korucasino.best. Please provide enough information for the team to understand your question and review it efficiently.

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How to get in touch

The best way to contact Koru Casino is by email. Send your request to support@korucasino.best and include the details listed below. Providing clear information can help support identify your account and respond more quickly.

On this page

Your account email address or username
A short description of the question or issue
Relevant dates, transaction details or error messages, where applicable
Screenshots if they help show the problem

For your security, do not include your password or other sensitive login information in a message. Support may need to ask additional questions before discussing account-specific matters.

What we can help with

You can write to support about common account and gaming questions, including:

Account access, profile details and verification questions
Deposits, withdrawals and payment-related concerns
Bonus terms and promotional conditions
Technical problems with the website or your account
Responsible gambling requests, including help with available account controls

The support team usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. If you are following up, reply to your existing email where possible so the conversation stays together.