Koru Casino Terms & Conditions

These Terms & Conditions apply to your use of the Koru Casino website, account services, games, payment functions and any other services made available through the site. By accessing the website or opening an account, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

You are responsible for checking the version of these terms that applies when you use Koru Casino. Terms may be updated from time to time to reflect changes to the service, technology, operational requirements or applicable law. Where appropriate, notice of a material change may be provided through the website or your account. Your continued use of the service after an update takes effect will generally indicate acceptance of the revised terms.

Koru Casino is intended to be used only where access to online gambling services is lawful. You must comply with all laws and regulations that apply to you, including those concerning online gambling, age restrictions, identity, payments and taxation. If gambling through the website is not permitted where you are located, you must not access or use the service.

• You must use the website for your own personal and lawful purposes.
• You must not use the service on behalf of another person or allow another person to use your account.
• You must provide information that is accurate, current and complete when requested.
• You must read any game rules, promotional conditions or other notices that apply before taking part.
• You must not attempt to interfere with the website, its security, its games or its payment systems.

Available games, wagering products and features may change without notice. Each game or product may have its own rules, minimum or maximum values, participation requirements and settlement method. Those rules will be displayed or made available before or during participation. You should review them carefully, as they form part of these terms when you use the relevant product.

A wager or game entry is normally treated as placed when it is accepted by the website and recorded in the relevant system. You should check the details shown on screen before confirming an action. If a technical error, interruption or obvious mistake affects an entry, Koru Casino may review the event and take reasonable steps to correct the error in line with the applicable rules and law.

Game outcomes are determined by the systems and rules applicable to the relevant game. Where a random outcome is used, the result is not guaranteed and cannot be predicted with certainty. You must not attempt to manipulate a game, exploit a fault, use prohibited software, automate play without permission or engage in collusion. Suspected abuse may result in an account review, restriction or other action permitted by law.

Your account balance should be used only for lawful activity through the services. You should not treat gambling funds as a substitute for a bank account or use the account to transfer funds to another person. Koru Casino may carry out checks relating to transactions, source of funds, identity, fraud prevention and financial crime compliance where required or considered necessary.

Promotions, bonuses, competitions and other special offers are subject to separate terms displayed with the offer. Those terms may explain eligibility, expiry, qualifying activity, contribution rules, withdrawal conditions and any other requirements. If a promotional term conflicts with a general term, the specific promotional term will apply only to that offer, unless stated otherwise. An offer should not be used until you understand its conditions.

1. Review the relevant game or product rules.
2. Check the amount and details of an action before confirming it.
3. Keep your account information and device secure.
4. Do not exploit errors, manipulate outcomes or use unauthorised tools.
5. Contact the available support channel promptly if you identify a transaction or result that appears incorrect.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set a budget before you play, keep track of your time and spending, and avoid gambling when you are affected by alcohol, medication, stress or another condition that may affect your judgement. Gambling outcomes are uncertain, and previous results do not determine future results.

Koru Casino may provide account tools or support options intended to help you manage your play. These may include deposit or activity controls, time reminders, temporary breaks or account closure options, depending on what is available. If you feel that gambling is becoming difficult to control, stop playing and use the available responsible gambling support process. You may also seek independent help from an appropriate Australian support service.

Personal information is handled in accordance with the Koru Casino Privacy Policy. Information may be collected and used to provide services, administer accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate important service information. You should read the Privacy Policy for further information about collection, use, storage, disclosure and your available privacy rights.

The website and its content are provided subject to availability. Access may be interrupted for maintenance, security work, technical problems, updates, telecommunications failures or other events outside reasonable control. To the extent permitted by law, Koru Casino does not guarantee that the website will always be available, error-free or suitable for every purpose. Nothing in these terms excludes or limits a right or guarantee that cannot lawfully be excluded or limited.

You may be responsible for taxes, reporting duties or other obligations that apply to you in connection with your gambling activity or account. These terms are governed by the laws that apply to the service and your use of it, subject to any mandatory consumer protections. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. Questions or complaints should be submitted through the contact or support options displayed on the website.